Contacting us and Tech Support

• Contact Information
• E-mail contacts
• Phone contact
• Important URL's
• Tech Support Information

• Brief explanation about your virtual server
• Brief glossary of terminology

• E-mail
• FTP
• Logging in with FTP
• Telnet

• Virtual Server Management Tool (or Control Panel)
• Changing your main server password
• Listing existing POP/FTP accounts
• Adding POP/FTP accounts
• Modifying POP/FTP accounts
• Deleting POP/FTP accounts
• Setting permissions on any file
• Monitoring disk space usage
• Configuring Email aliases/Email forwarding
• Configuring Email aliases/forwarding to more than one person
• Designating a site-wide default maildrop
• Configuring advanced e-mail for virtual hosts
• Configuring Auto-responders
• Blocking unwanted e-mail (spam)
• Monitoring your server stats
• Resetting server log files
• Setting up password-protected directories/files
• Setting up for multiple users in protected area
• Enabling execute permission for CGI scripts
• Checking Perl CGI scripts for common errors

• CGI-BIN/Scripts
Pre-installed CGI scripts
• Forms
• Counters
• Resetting your counter
• Seeding your counter (setting count)
• Adding new counter digits
• Invisible Counter Code
• DNS Anonymity Script (WhoIs interface)

Installing your own CGI scripts
• Common parameters to modify
• Common paths to programs
• Tips for CGI installations
• Secure Server
• Working with your FREE Secure Server directory
• Enabling PGP encryption for your Secure directory
• Getting your OWN Secure Server
• MIME files/plug-ins
• Configuring the MIME.TYPES file for plug-in/non-standard files support
• Configuring plug-in support for RealAudio/Video

• Reseller Information
• Virtual Host Information
• Creating FTP access for Virtual hosts
• Creating POP accounts for Virtual Hosts
• Creating CGI-bins for Virtual Hosts
• Creating Logs for Virtual Hosts
• Clearing Logs for Virtual Hosts
• Counters for Virtual Hosts

• Search Engines Submission
• CGI Script resources
• PGP security resources/information